4759 N Adams St, Garden City, ID 83714 | Tel: (208) 371-8399
Frequently Asked Questions
Do I need to move my furniture?
Only what you want to. We can clean around larger bulky items such as bedroom furniture, entertainment centers, and large display cases. We can also help you move some smaller items upon request if needed. For the items that need to be moved back into place we will place protective slips under so as not to harm the furniture in any way. Once the carpet is completely dry these can be easily removed.
What do I need to do ahead of time?
We ask that you vacuum the areas you plan to have us clean. If you can remove breakables off of the tabletops or low shelf areas, that way we do not accidently bump into them. Also it is helpful to have as much of the furniture out of the way that you want us to clean under.
Why choose steam cleaning?
Steam Cleaning or hot water extraction is the safest, most efficient, and most highly recommended way of cleaning for your carpets. After time, your carpet fibers get smashed down and kinked. Hot water extraction will restore your carpet fibers to their original posture leaving your carpet feeling more full and fluffy, as when it was bran new. Our Hot water extraction technique is also the leading remover of deep down dirt, allergens, and stains.
How long will it take my carpets to dry?
Your carpets will typically be completely dry with in 2-3 hours. We have additional fans we can use to help speed up this process, once we are done with an area.
Is the cleaning process safe for my family and pets?
Yes! We use completely green products that will leave your home odorless, with no harm to family, pets, or the environment.
Do you have a satisfactory guarantee?
Absolutely! We strive to put our customers and their needs at the top of our list. If there is anything that we can do better, Please give us a call with in 30 days and let us know. We will be more than happy to try and make this the best experience and get you the best results possible.
How long will it take to clean my house?
On average, it will take approximately 20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.
“Steam master did a great job on our floors, took there time to do it correctly and with care to the walls and belongings. Very friendly crew. Wish I would have had called them sooner!”
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